FAQ
Better Price, Quality Work!
Frequently Asked Questions
Metro Climate Systems & Refrigeration, LLC offers a range of HVAC services, including new home systems replacement, commercial refrigeration, maintenance, repair services, air conditioning installation, mechanical contractor, heating installation, and heating maintenance/repair.
Metro Climate Systems & Refrigeration, LLC is a trusted HVAC contractor with experienced technicians, quality workmanship, and a commitment to customer satisfaction.
Upgrading to a new home system enhances energy efficiency, improves indoor air quality, and reduces utility costs.
Yes, we provide commercial refrigeration services, ensuring optimal performance and reliability for businesses and restaurants.
Regular HVAC maintenance extends the lifespan of your system, improves efficiency, and reduces the risk of unexpected breakdowns. It is recommended at least once a year.
Signs of HVAC issues include strange noises, reduced airflow, and temperature fluctuations. We offer 24/7 emergency services for prompt response to urgent repairs.
Yes, we provide air conditioning installation services for both residential and commercial properties, ensuring efficient and reliable cooling.
As a mechanical contractor, we handle a wide range of mechanical systems, ensuring comprehensive solutions for your property’s heating, cooling, and ventilation needs.
We offer energy-efficient heating solutions tailored to your property’s needs, helping you save on heating expenses.
Yes, we offer heating maintenance and repair services to keep your heating system running smoothly and efficiently.
Absolutely! Contact us through our website or by phone to schedule an HVAC consultation and discuss your specific needs.
Yes, we offer eco-friendly HVAC options, including energy-efficient systems and refrigerants, to promote sustainability.
Yes, we have a portfolio of completed HVAC projects on our website, showcasing our expertise and satisfied customers.
You can contact Metro Climate Systems & Refrigeration, LLC through our website or by phone to discuss your HVAC needs, schedule a service, or learn more about our company.
Absolutely! We offer personalized HVAC solutions to meet the specific needs and preferences of each client and property.
What Our Clients Are Saying
Garrett Talbot
11/03/2022
Responded to our problem the next day after the call, worked above and beyond the expectations we had. Metro did what other companies looked at and said "not our problem". Called them in for a leaking condensation duct, found that the issue was more plumbing related but even so they worked with us on a solution when they had all right to leave and charge us for the consultation.
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Kera Smith
7/05/2022
Got a new system in May. Paul and his guys were amazing. Price was reasonable for the state of our economy. Would recommend the company to anyone else.
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Erin Clark
7/03/2022
I am so grateful for the incredible service I received from Metro Climate Systems & Refrigeration. The first time I called I spoke directly to Paul, the owner. He was professional, knew that I had an issue that needed immediate attention and had his guys there promptly! They made sure to run all of the diagnostics before jumping to any conclusions about what the problem could be. Their team has the knowledge, experience, and professionalism that every company should strive for. I will absolutely use him again and would highly recommend to anyone looking for an HVAC company in the Auburn, Opelika, or Columbus to use him as well!
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S Lueck
5/24/2022
Paul is great
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- Responded to our problem the next day after the call, worked above and beyond the expectations we had. Metro did what other companies looked at and said "not our problem". Called them in for a leaking condensation duct, found that the issue was more plumbing related but even so they worked with us on a solution when they had all right to leave and charge us for the consultation.read moreread lessGarrett Talbot11/03/2022
- Got a new system in May. Paul and his guys were amazing. Price was reasonable for the state of our economy. Would recommend the company to anyone else.read moreread lessKera Smith7/05/2022
- I am so grateful for the incredible service I received from Metro Climate Systems & Refrigeration. The first time I called I spoke directly to Paul, the owner. He was professional, knew that I had an issue that needed immediate attention and had his guys there promptly! They made sure to run all of the diagnostics before jumping to any conclusions about what the problem could be. Their team has the knowledge, experience, and professionalism that every company should strive for. I will absolutely use him again and would highly recommend to anyone looking for an HVAC company in the Auburn, Opelika, or Columbus to use him as well!read moreread lessErin Clark7/03/2022
- Paul is greatread moreread lessS Lueck5/24/2022
- Overall great experience. Installers were there when they said they would be and did a great job. Unit is exactly what we needed and what Paul said it would be. Highly recommend!read moreread lessleslie schnars4/24/2022
Paul, Jeff, and Jeremy are true professionals who have great expertise in installation of HVAC units. They installed a new unit a my home a few days ago, and they did an outstanding job. They worked as a team to ensure that the unit was installed correctly, and running smoothly. Paul responds to his customers in timely manner. He made sure that the system was registered so I received the proper warranty. Jeff and Jeremy are two technicians who have great expertise in HVAC installations. The crew were meticulous and paid attention to details that pertained to the installation, My hat is off to Jeff and Jeremy because the furnace was a daunting task , but they made it looked easy to remove and install. Paul is a person who took time out to answer my difficult questions before, during, and after installation. After numerous estimates and reviews, Metro Climate Systems and Refrigeration was my choice. So far, I'm pleased with the job that Paul and his team did. I enjoyed my time with Paul and his technicians because they communicated with me during the whole installation process. Paul thanks for the professionalism you have shown me and my wife , and we look forward in working with you in the future. Please keep up the good work, and keep those good technicians because they have the experience and expertise to get the job done.read moreread lessEric D.4/14/2022- Install a Central Air Conditioning System Paul, Jeff, and Jeremy are true professionals who have great expertise in installation of HVAC units. They installed a new unit a my home a few days ago, and they did an outstanding job. They worked as a team to ensure that the unit was installed correctly, and running smoothly. Paul responds to his customers in timely manner. He made sure that the system was registered so I received the proper warranty. Jeff and Jeremy are two technicians who have great expertise in HVAC installations. The crew were meticulous and paid attention to details that pertained to the installation, My hat is off to Jeff and Jeremy because the furnace was a daunting task , but they made it looked easy to remove and install. Paul is a person who took time out to answer my difficult questions before, during, and after installation. After numerous estimates and reviews, Metro Climate Systems and Refrigeration was my choice. So far, I'm pleased with the job that Paul and his team did. I enjoyed my time with Paul and his technicians because they communicated with me during the whole installation process. Paul thanks for the professionalism you have shown me and my wife , and we look forward in working with you in the future. Please keep up the good work, and keep those good technicians because they have the experience and expertise to get the job done.read moreread lessEric Dowdell4/14/2022
- Install a Central Air Conditioning System Paul, Jeff, and Jeremy are true professionals who have great expertise in installation of HVAC units. They installed a new unit a my home a few days ago, and they did an outstanding job. They worked as a team to ensure that the unit was installed correctly, and running smoothly. Paul responds to his customers in timely manner. He made sure that the system was registered so I received the proper warranty. Jeff and Jeremy are two technicians who have great expertise in HVAC installations. The crew were meticulous and paid attention to details that pertained to the installation, My hat is off to Jeff and Jeremy because the furnace was a daunting task , but they made it looked easy to remove and install. Paul is a person who took time out to answer my difficult questions before, during, and after installation. After numerous estimates and reviews, Metro Climate Systems and Refrigeration was my choice. So far, I'm pleased with the job that Paul and his team did. I enjoyed my time with Paul and his technicians because they communicated with me during the whole installation process. Paul thanks for the professionalism you have shown me and my wife , and we look forward in working with you in the future. Please keep up the good work, and keep those good technicians because they have the experience and expertise to get the job done.read moreread lessEric Dowdell4/14/2022
- read moreread lessAntonia Bell2/24/2022
- read moreread lesssavanna sanders11/24/2021
read moreread lesssavanna sanders11/21/2021- Had old gas furnace taken out and had a new heat pump and electric furnace installed. Came exactly when he said he would. And the cheapest price I found by thousands of dollars. I feel like Mr.Paul is very trustworthy and isn’t in this to rip people off. Him and Mr. Dale was both very nice. He really cares about his customers. Would definitely recommend to friends and family and would definitely hire him again if needed. My home is now cool through out the whole trailer and not just one room due to a window unit. And I know my home will be warm through out the winter and comfortable all through out the year and many more to come. Will be my first winter in my home as just recently purchased it.read moreread lessSavanna Sanders10/26/2021
- Metro came out within one day of me calling. Paul looked at my issue and fixed it there on the spot. He explained what happened, how he was going to correct it, and what we could do to avoid a similar issue. I was so pleased with the responsiveness, service, and attention. I'm definitely having Metro back to do more work for me. Highly recommend!read moreread lessLindsey Elkins9/23/2021
- This company was excellent. The owner Paul and his employees were very professional, worked on timely schedule, went beyond their duties to get my unit replaced and repaired. I didn't mention that they were very reasonable with price and I would recommend them to anyone.
Great Job Paul......read moreread lessFrank Tyner9/15/2021 - Metro came out within one day of me calling. Paul looked at my issue and fixed it there on the spot. He explained what happened, how he was going to correct it, and what we could do to avoid a similar issue. I was so pleased with the responsiveness, service, and attention. I'm definitely having Metro back to do more work for me. Highly recommend!read moreread lessLindsey Elkins8/24/2021
- This company was excellent. The owner Paul and his employees were very professional, worked on timely schedule, went beyond their duties to get my unit replaced and repaired. I didn't mention that they were very reasonable with price and I would recommend them to anyone.Great Job Paul......read moreread lessFrank Tyner8/24/2021
- I would highly recommend Metro Climate too family and friends. Don't sweat call Paul one call that's all.read moreread lessDonna Core8/18/2021
- I would highly recommend Metro Climate too family and friends.Don't sweat call Paul one call that's all.read moreread lessDonna Core7/24/2021
- I spoke with Paul midway through the day and he was kind enough to fit me in their schedule! The technician that came by, Dale, was friendly, professional, and worked very quickly. He went above and beyond by checking my outside unit under an umbrella since a rainstorm cropped up right after he arrived, and was mindful enough not to track mud back into my trailer. He had the part needed to fix the unit on his truck; so about 2 hours after picking up the phone I'm sitting in a cool, comfortable house. Pricing is fair and actually less than what I was expecting to pay.It's great to see a local business offering such quality service, and I'm glad to know who to call the next time I have an HVAC issue or need regular maintenance.read moreread lessJordan Singleton6/14/2021
- Paul is a very up front , honest guy that does great hvac work! 10/10 recommend!read moreread lessHannah Kirk5/21/2021
- Metro Climate Systems crew are very professional and respectful. My A/C is blowing air like never before. My landlord had to call 3 or 4 different companies to fix my A/C and they finally found the perfect match. I recommend Metro Climate Systems because they fixed my A/C! And also they're professional, friendly, respectful, and on time. It's too hot outside to not have a cool house.read moreread lessCecilia Green5/21/2021
- read moreread lessJessica Potter5/21/2021
- read moreread lessAmy Langford5/21/2021
- read moreread lessChase Dunaway3/21/2021
- the contractor was very good, there were more problems than thought when I contacted him and he fixed them all the same day at a reasonable price.read moreread lessCiarra M.1/24/2021
- the contractor was very good, there were more problems than thought when I contacted him and he fixed them all the same day at a reasonable price.read moreread lessCiarra M.1/24/2021
- Repair Natural Gas or Propane Furnace / Forced Air Heating System the contractor was very good, there were more problems than thought when I contacted him and he fixed them all the same day at a reasonable price.read moreread lessciarra mcneil1/24/2021
- Repair Natural Gas or Propane Furnace / Forced Air Heating System the contractor was very good, there were more problems than thought when I contacted him and he fixed them all the same day at a reasonable price.read moreread lessciarra mcneil1/24/2021
- Paul always goes above and beyond when we have a problem. When we call him he comes right out and sees what the problem is and doesn't leave until he fixes whatever is wrong. He's friendly and dependable. We very highly recommend him for your A/C and heating needs.read moreread lessJo Ann Bishop1/21/2021
- read moreread lessJeremy Bishop1/21/2021
- Paul was on time and friendly, easy to work with. He understood untimely and costly repairs can be a setback and seemed fair in his pricing. I always appreciate dealing with honest people that treat people fair! Thanks Paul!read moreread lessdon hinze1/21/2021
- Highly recommend metro they did a great job in a timely manner answered my phone call on a Saturday came out gave me a great price . Great company with a great attitude . Would not use any one else . Thanks mr Paul for getting my heat back on and running thanks and god bless.read moreread lessSandy Wright1/16/2021
- Very knowledgeableread moreread lessPaulette P.12/06/2020
- Very knowledgeableread moreread lessPaulette P.12/06/2020
- Repair Electric Furnace / Forced Air Heating System Very knowledgeableread moreread lessPaulette Partin12/06/2020
- Repair Electric Furnace / Forced Air Heating System Very knowledgeableread moreread lessPaulette Partin12/06/2020
- They are very knowledgeable, professional, punctual and not to forget reasonable. Their prices can't be beat! I don't trust anyone else to work on my HVAC.read moreread lessAngela C11/21/2020
- Great to work with.read moreread lessEdward J.10/19/2020
- Great to work with.read moreread lessEdward J.10/19/2020
- Repair or Service a Central Air Conditioning System Great to work with.read moreread lessEdward Jones10/19/2020
- Repair or Service a Central Air Conditioning System Great to work with.read moreread lessEdward Jones10/19/2020
- Fast honest and be ready to freeze your butt of if your wife is like mine. 3000 sqft kept at 64 degrees. Paul you might did to good on this one. I got a coat on.read moreread lessJeffery George7/21/2020
- I discovered Metro Climate Systems with an Internet search along with several others. Paul responded immediately! He came out to my Mother's house and quickly diagnosed the problem and gave me a very reasonable estimate that happened to be the lowest. We gave Paul's company the job and the work was professional, quick and high quality! I live in Atlanta and My Mother (who is 90 years old) lives in Columbus, so finding a company to trust was highly important to me. Paul spoke to my Mother and she said he was very nice and personable. I strongly recommend Metro Climate Systems to anyone that has to replace their HVAC unit. I am very pleased with their work!!!read moreread lessRon Booth7/21/2020
- professional, safe and efficient. Thank ya'll!!!read moreread lessKathleen Ledbetter7/05/2020
- Paul and his associate responded quickly to our call. We have a very old A/C compressor unit that, while still running, has gotten very loud. I appreciate that Paul recommended some options for making it quieter and didn't just suggest that we need to buy a new system. We had him replace the fan and motor, which definitely made a difference and will allow us to postpone the big investment a bit longer.read moreread lessLeif Espelund6/21/2020
- I needed to replace my 23 year old heat pump and air handler so I got with Paul from Metro Climate Systems. He gave me a great price quote and set up a time for it to done. Paul and 2 others came with the new system at the scheduled time. They finished up a lot faster than I thought they would being that the air handler was in a hard-to-get-to cramped space. They cleaned up the areas where they worked when finished. Best of all, the final amount I paid in total came out to the quoted price. Paul was very easy to work with and I recommend him if you're looking to replace your HVAC system. I have had the system for 2 months now and everything has been just fine.read moreread lessBruce Norred6/21/2020
- Quality and very professional. Paul s team replaced our entire system in our home here in the Overlook neighborhood in Columbus, Ga. Fast seevice. Excellent job. Thanks Paul.read moreread lessJeffery George6/21/2020
- Service technicians were knowledgeable. Solved wiring and control issues. Will use again.read moreread lessTim Thompson6/21/2020
- Paul has serviced my house a couple of times now & has done a great job. He is quick to get out & repair your system to keep you comfortable. I highly recommend him.read moreread lessCurt Stephens6/21/2020
- I give Paul and his crew a 5 star. They are very professional and work in a timely matter. My air unit was cooling .I called to schedule for the next day but he was like no we will be there soon as possible. They came and fixed the issue and now my home is like ice. I recommend this company any day.read moreread lessStephanie Hutchinson6/21/2020
- They were quick and complete. More importantly they did not take advantage of our elderly family member. Hire them you will be happy!read moreread lessLawrence M.6/20/2020
- They were quick and complete. More importantly they did not take advantage of our elderly family member. Hire them you will be happy!read moreread lessLawrence M.6/20/2020
- Repair or Service a Central Air Conditioning System They were quick and complete. More importantly they did not take advantage of our elderly family member. Hire them you will be happy!read moreread lessLawrence Martin6/20/2020
- Repair or Service a Central Air Conditioning System They were quick and complete. More importantly they did not take advantage of our elderly family member. Hire them you will be happy!read moreread lessLawrence Martin6/20/2020
- ihad not used this company before but sure glad I did...� �. fast and very knowledgableread moreread lessGwen S.5/05/2020
- ihad not used this company before but sure glad I did...â ¦. fast and very knowledgableread moreread lessGwen S.5/05/2020
- Repair or Service a Heat Pump ihad not used this company before but sure glad I did...â ¦. fast and very knowledgableread moreread lessgwen shirling5/05/2020
- Repair or Service a Heat Pump ihad not used this company before but sure glad I did...â ¦. fast and very knowledgableread moreread lessgwen shirling5/05/2020
- I had originally called him just to check on a quote I got from another service provider to see if it was reasonable. He managed to give me a much more reasonable quote saving me money. Replacing the compressor the very next day after quoting and checking the job out. Paul is a godsend and I will definitely be taking all of my HVAC needs to his company and recommending him to anyone who needs work done. He has made a customer for life.read moreread lessWilliam L.4/28/2020
- I had originally called him just to check on a quote I got from another service provider to see if it was reasonable. He managed to give me a much more reasonable quote saving me money. Replacing the compressor the very next day after quoting and checking the job out. Paul is a godsend and I will definitely be taking all of my HVAC needs to his company and recommending him to anyone who needs work done. He has made a customer for life.read moreread lessWilliam L.4/28/2020
- Repair or Service a Central Air Conditioning System I had originally called him just to check on a quote I got from another service provider to see if it was reasonable. He managed to give me a much more reasonable quote saving me money. Replacing the compressor the very next day after quoting and checking the job out. Paul is a godsend and I will definitely be taking all of my HVAC needs to his company and recommending him to anyone who needs work done. He has made a customer for life.read moreread lessWilliam Langley4/28/2020
- Repair or Service a Central Air Conditioning System I had originally called him just to check on a quote I got from another service provider to see if it was reasonable. He managed to give me a much more reasonable quote saving me money. Replacing the compressor the very next day after quoting and checking the job out. Paul is a godsend and I will definitely be taking all of my HVAC needs to his company and recommending him to anyone who needs work done. He has made a customer for life.read moreread lessWilliam Langley4/28/2020
- read moreread lessKen H.4/15/2020
- read moreread lessKen H.4/15/2020
- Repair or Service a Central Air Conditioning Systemread moreread lessken hall4/15/2020
- Repair or Service a Central Air Conditioning Systemread moreread lessken hall4/15/2020
- Honest reliable service. Right Scott Hamil? I spoke with you the day after we rushed over to your house and fixed the problem. You were happy and were suppose to pay your bill like you had said that you were going to do. today is 5/21/19 and its still not paid. It is very costly to run company trucks up and down the road each day.And hire great technicians. The bill reflects a 75 transportation fee and our company rate of 75 dollars as well. the part was 28 dollars at my cost. You knew this Scott. I do not know anything about your fan motor going out . It had to be two days later because I spoke with you the following day and you were thankful and praising us for getting you from the 90 degree heat. I really doubt your fan motor went out Scott. If it did then you should have called and we would have came back and replaced it. And added it to your bill that has yet to get paid. I have never met you personally but though that you were a nice person on the phone. Then I read the lies you have wrote about my company.I do not appreciate it one bit Scott. I am very disappointed and will be praying for you. Metro Climate Systems GUARANTEES every job we do Scott. I will put 15 years of my reputation on it. Scott pay your bill .read moreread lesspaul potter6/21/2019
- Professional. Fast. Reliable.read moreread lessChennan Xue6/21/2019
- Really great work from a great crew. Paul and his associates make you feel like family while giving you the best service possible for a great price. I wish all businesses would take care of you like these guys!read moreread lessKenneth Ingram6/21/2019
- Great guys and very professional... Did a great job quicker than expected... Would recommend to anyone... Thank you for keeping me updated through out the process.. . It was a pleasure doing business with you.read moreread lessGlenn Ware6/21/2019
- Highly qualified, prompt service and great prices. I would recommend them to anyone in need of an A/C tune-up or complete replacement.read moreread lessbrett rupert6/21/2019
- The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"read moreread lessFrank P.5/05/2019
- The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"read moreread lessFrank P.5/05/2019
- Repair or Service a Central Air Conditioning System The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"read moreread lessfrank pride5/05/2019
- Repair or Service a Central Air Conditioning System The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"read moreread lessfrank pride5/05/2019
- Professional, fast, and reliable.read moreread lessChennan Xue5/03/2019
- Very good. Great workread moreread lessScott L.1/09/2019
- Very good. Great workread moreread lessScott L.1/09/2019
- Install a Central Air Conditioning System Very good. Great workread moreread lessScott Lueck1/09/2019
- They do great service & treat you right.read moreread lessSarah Allen10/21/2018
- My wife and I are very pleased with MetroAir for hooking up our heatpump. Paul did a fantastic job and we recommen MetroAir.read moreread lessDwight O. Brooks8/22/2018
- HOPE everyone are as warm and cozy as I am . thanks to paul potter and metro climate systems. Thanks Paul.read moreread lessJoe Williams1/07/2018
- read moreread lessLebert J.1/01/2018
- read moreread lessLebert J.1/01/2018
- Repair Electric Furnace / Forced Air Heating Systemread moreread lessLebert Johnson1/01/2018
- I appreciate that they called me quickly after I located them on Home Advisor and were willing to come out immediately. They stayed until the work was completed, even when there were some complications and the weather was threatening. I would definitely recommend them!read moreread lessNatalie T.7/10/2017
- I appreciate that they called me quickly after I located them on Home Advisor and were willing to come out immediately. They stayed until the work was completed, even when there were some complications and the weather was threatening. I would definitely recommend them!read moreread lessNatalie T.7/10/2017
- Repair or Service a Central Air Conditioning System I appreciate that they called me quickly after I located them on Home Advisor and were willing to come out immediately. They stayed until the work was completed, even when there were some complications and the weather was threatening. I would definitely recommend them!read moreread lessNatalie Tullberg7/10/2017
- Amazing servicesread moreread lessblake thomas6/21/2017
- read moreread lessValdenise Santana6/09/2017
- Excellent communication from return of initial call, to when he would arrive. Very nice, and feel he can be trusted, and honest with repair.
Will definitely use again if and when needed.read moreread lessPaul H.5/01/2017 - Excellent communication from return of initial call, to when he would arrive. Very nice, and feel he can be trusted, and honest with repair.
Will definitely use again if and when needed.read moreread lessPaul H.5/01/2017 - Repair or Service a Central Air Conditioning System Excellent communication from return of initial call, to when he would arrive. Very nice, and feel he can be trusted, and honest with repair. Will definitely use again if and when needed.read moreread lessPaul HARRIS5/01/2017
- Honest and dependable guys! They are very professional in all that they do. Give them a call!read moreread lessMark Messer3/27/2017
- Courteous fast and very professionakread moreread less12/09/2016
- Courteous fast and very professionakread moreread less12/09/2016
- Install or Upgrade Blown-In Insulation Courteous fast and very professionakread moreread lessMartha Brungess12/09/2016
- Good work and professional demeanor. Cost deviated from what was discussed on the telephone, so need to be very clear on all charges if arranging service. Still, I consider the work very well done.read moreread less9/11/2016
- Good work and professional demeanor. Cost deviated from what was discussed on the telephone, so need to be very clear on all charges if arranging service. Still, I consider the work very well done.read moreread less9/11/2016
- Install or Replace a Thermostat Good work and professional demeanor. Cost deviated from what was discussed on the telephone, so need to be very clear on all charges if arranging service. Still, I consider the work very well done.read moreread lessDavid Paradice9/11/2016
